Trust, Key to Human–AI Collaboration in the Age of Agentic AI, According to Capgemini
The large-scale deployment of AI agents, promising but not yet widely implemented, depends more on business trust than technology, according to the Ca...
Capgemini, founded in 1967 by Serge Kampf in Grenoble under the name Sogeti, is today a global leader in digital services. The company employs approximately 350,000 people worldwide, spread across more than 50 countries. Capgemini stands out for its ability to offer a wide range of services from strategy and design to operations management, integrating advanced technologies such as artificial intelligence (AI), cloud, data, connectivity, and digital engineering.
Capgemini has established itself as a key player in several industries thanks to its innovative solutions in AI and digital transformation. With proven expertise in mathematical data modeling, the company has developed AI technology solutions that support the digital transformation of its clients. In 2022, Capgemini strengthened its position in the consulting market by acquiring Quantmetry, a company specialized in stock optimization and the creation of Data Labs for large French groups.
Capgemini recently announced an investment of 2 billion euros in generative AI, underscoring its commitment to playing a major role in this technology. The company has established a generative AI lab to explore relevant use cases for its clients. In collaboration with Mistral AI, Capgemini aims to make generative AI more accessible and efficient, particularly in regulated sectors such as financial services, aerospace, and defense.
Capgemini holds a strategic position in the technological ecosystem thanks to its numerous partnerships with giants like Google Cloud and Microsoft. These collaborations aim to enhance its capabilities in AI, cloud, and data analytics. Additionally, Capgemini is a key partner in initiatives such as Future4Care, a digital health accelerator co-founded with Orange, Sanofi, and Generali.
In 2023, Capgemini continued its acquisition strategy to strengthen its technological expertise and expand its service portfolio. The acquisition of Braincourt increased its capabilities in business intelligence and data science in Northern Europe. Concurrently, the acquisition of Quorsus enriched its offerings in the capital markets sector, meeting the growing regulatory requirements of financial institutions.
Capgemini has also taken significant initiatives in sustainable projects. In collaboration with Eramet, the company used AI and drones to rehabilitate mining soils in Senegal, demonstrating its commitment to sustainability and social responsibility. Furthermore, the company is active in projects aimed at improving the inclusion of people with disabilities through AI, in partnership with Impact AI and EdTech France.
The Capgemini group continues to innovate and adapt to technological advancements to offer cutting-edge solutions to its clients. With a strategy focused on responsible and sustainable innovation, Capgemini strives to maintain its leadership in the digital services sector while contributing to the development of a more equitable and sustainable digital economy.
Capgemini est la première entreprise de services du numérique en France ainsi que le numéro six mondial du secteur en 2016. Elle a été créée par Serge Kampf le 1ᵉʳ octobre 1967 à Grenoble sous le nom de Sogeti.
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